Two refinements to the Stay at Work reimbursement process are coming in mid-October 2015.
1. Online Filing
Employers using the Stay at Work Program will be able to apply for wage and other reimbursement online starting mid-October. Applying for reimbursements online will help get your application to staff sooner, reducing delays and helping speed the review process.
If you need help with the new tool the first time, Web Customer Support will be available between 8 a.m. and 5 p.m., Monday through Friday, at 360-902-5999.
Paper application forms will still be available on the Stay at Work website.
2. Two Envelopes
Also beginning mid-October, your reimbursement check and letter of explanation will arrive in two separate envelopes. As part of a state-wide effort to consolidate systems and improve efficiency, payment checks will now be mailed from the Washington State Department of Enterprise Services, while letters and orders will still be sent by L&I.