How Retro Works
Join a Group
Retrospective Rating Groups (Retro) are industry-specific and sponsored by associations. Once approved, you will partner with Approach, the group’s third-party administrator for claims and Retro. Your knowledgeable claims analyst provides professional guidance throughout the process while working directly with L&I to help you achieve favorable outcomes and control costs.
Work Together
When you join a retro group, you are a member of a special group of employers committed to safety and claims best practices. Members adhere to key requirements including a strong light duty program and proactive control of claims cost. Approach offers practical resources designed to help you successfully participate in retro.
Earn Refunds
Earned refunds are a result of managing claims costs so that the group’s expected losses are lower than the group’s combined premium. Annually group refunds are calculated and distributed based on 75% individual performance share and 25% group performance share. Key drivers of refund success are proactive safety culture, effective claims management and long-term commitment.
Association Sponsorship & Oversight
All Retro groups must be sponsored by an association. Approach serves as the Retro administrator for five groups sponsored by two associations: SMART and PITB. These associations play a vital role in the success of Retro programs by overseeing overall performance, approving new members, removing members who negatively impact group results, and distributing refunds to participating members.
Download Group Prospectus
SMART Advantage
Retail and wholesale stores and professional services such as banks, law firms and related services.






