Our innovative claims management program has been developed over more than 25 years — and we’re constantly adapting to the latest changes and incentives available to our employers.
As an Approach client, you have a dedicated Retro Coordinator who is your single point of contact whenever you have questions about workers’ comp. When a claim is filed, your Retro Coordinator follows our proven strategy for reaching closure as quickly as possible.
The claims process
Safety and ergonomics
The best claim is the one that’s never filed. Each client receives a free annual safety visit, plus custom ergonomic check-ups, to reduce the risk of injury and occupational disease.
Return to work
Helping an injured worker return to meaningful work as quickly as possible is always the best step. We’ll help you identify appropriate light duty work in coordination with the attending physician.
You have direct access to your Retro Coordinator, who actively works each claim to keep it moving and on-track. Plus, we send regular updates and analysis so you can make the right decisions for your business along the way.
With our in-house nursing, vocational, ergonomic, and safety experts, plus IME consults at no extra charge, we specialize in bringing complex claims to a successful resolution.